Courtesy bike in case of theft

Thank's to technologie our customer service is open 16 hours/ day (italian time).
Sunday our customers told us with Facebook that one of our bicycles had been stolen in the city of Bologna. Bologna and Ferrara are famous for bike thefts.
In case of theft the customer is responsible for the economic value of the bicycle calculated at the time of the event. We noticed that generally our clients plan their travel and every minute is very precious.
In this case we have helped our clients : at 10.30pm of Sunday mr. Jerry, the owner of our shop, have delivered (from Venice to Bologna) a courtesy bike.
We love cuddle our customers
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